諾基亞手機軟件測試基礎(chǔ)知識、術(shù)語和流程

360寶盒諾基亞(s60v3v5塞班3)2.7通用版

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4.1 Team Leader的任務(wù)和必備能力
 熟悉本組成員，包括知識、能力、經(jīng)驗、愛好等等
 是客戶方和本組成員的接口，負責兩者之間的溝通
 負責分配本組的任務(wù)，包括制定計劃和日程安排
 總結(jié)每天的工作結(jié)果，若有重要的Error須匯報客戶方負責人
 新進測試工程師的培訓
 回答本組內(nèi)其他測試人員的問題
 制作工作進度表，隨時報告本組工作進度
 監(jiān)督協(xié)調(diào)本組成員的工作
 收集本組成員的建議和要求
 部分測試工作
 檢查測試條件是否滿足
 控制工作質(zhì)量
4.2 Error Manager的工作內(nèi)容
 確認Error的真實性
 確定Error的Priority和Severity
 遇到問題時需要和客戶方負責人商量
 The daily work of an error manager is handling errors and answer questions asked by
testers, engineers.
To finish the work well, an error manager must have the following skills.
1. An error manager must be more familiar with the UI spec than the others.
2. An error manager must be familiar with the process of handling errors.
For example:
If there is an error needing to be handled, the error manager should do the following
things.
a. Check whether the error report is complete or not.
b. Make sure the error report is clear and clean.
c. Using all the related knowledge to judge whether it is a real error.
d. If not, set it to be ignored. If yes, search all the errors in the database to find
whether it is a known error.
e. If yes, set it to be duplicated. If not, try to reproduce it and add more information
to the report.
f. During the above steps, a manager should keep more communication with the reporter.
g. Finally, check who is the SCF that the error should be sent to.
3. An error manager must be familiar with the process of an error's living.
4. Be familiar with the tools, such as Lotus Notes, PC suite, Phoenix and so on.
4.3 測試工程師職責和應有素質(zhì)
 Read UI Specification
 學習數(shù)據(jù)庫里的Error Report（格式、內(nèi)容和別人的思路）
 測試工作
 寫Error Report和Test Case
 熟練使用相應的軟件和工具
 態(tài)度明確、端正，有責任心，嚴謹?shù)墓ぷ髯黠L
 良好的溝通和協(xié)調(diào)能力，積極主動地與別人交流
 技術(shù)能力
 測試知識和技術(shù)
 編程知識和技術(shù)
 無線協(xié)議知識
 軟件知識
 硬件知識
 語言水平
 英語水平